Last updated: September 12, 2026
North & Stem Floral Studio respects your privacy. This policy explains what information we may collect through this website and how it may be used.
Information we collect
When you contact us, we may receive information such as your name, email address, event date, event type, and any details you choose to include in your message.
How we use your information
We use the information you provide only to respond to your inquiry, discuss floral services, prepare estimates, and communicate about a potential or confirmed order or event.
Sharing your information
We do not sell or rent your personal information. Information may be shared only with trusted service providers when necessary to operate the website, communicate with you, or provide requested services.
Cookies and website data
This website may use essential cookies and basic technical data to support site functionality, security, and performance. Third-party services used by the website may process information according to their own privacy policies.
Data retention
We retain inquiry and client information only for as long as reasonably necessary for communication, service delivery, recordkeeping, or legal obligations.
Your choices
You may ask to access, correct, or delete the personal information you have provided, subject to any information we are required to retain.
Contact
For privacy-related questions or requests, contact us at hello@northandstem.ca.